On the Road to Better Business

Here at the Department of Business and Professional Regulation, we understand how valuable your feedback is to our business practices. No one can provide better insight into how well the Department functions than the end-user. In an effort to bridge the communications gap and bring a piece of the Department right to the customers we serve, we are beginning the “On the Road to Better Business” tour.

During “On the Road to Better Business,” Secretary Charles W. Drago will hit the road and work from district offices across the state providing opportunities for you to meet with him. You will be able to share your experiences with the Department and offer suggestions on how to enhance business. The Department’s mission is to license efficiently and regulate fairly, and we recognize that providing great service to our customers means supporting Florida’s economy. 

Here is what some licensees shared after the first "On the Road to Better Business" in Tampa:

• “I sincerely felt like I was heard.”

• “Secretary Drago was very open to ideas and ways to improve procedures.”

Licensees and citizens are encouraged to schedule a meeting with the Secretary between 11:30 a.m. and 1:30 p.m. by e-mailing communications@dbpr.state.fl.us with the time they would like to meet and their contact information.  Meetings will be scheduled on a first-come, first-served basis.  Walk-ins are welcome.

Please visit this Web site frequently to see when Secretary Drago will be in an area near you.